Designers often equate better experiences with greater speed.
But everyday products tell a different story.
Escalators intentionally move slower than elevators because they serve different user needs.
They prioritize continuous movement, safety, confidence, and accessibility over raw efficiency.
That single design decision reflects one of UX’s biggest lessons:
Design should optimize for human behavior—not technology.
Before improving a product, understand the real problem it’s trying to solve.
Sometimes slowing something down creates a far better experience than making it faster.
The next time you step onto an escalator, you’ll realize you’re experiencing thoughtful UX—not just transportation.
UX Crumbs teaches UX by uncovering lessons hidden in everyday products.
Join the waitlist:
UX Crumbs Team
Comments